Frequently asked questions

FAQs: Company and general information

Learn more about the company and its production.

FAQs: Environment and Sustainability

Find out more about Faber-Castell's approach to environmental protection & sustainability.

FAQs: Pens and Pencils

Questions regarding pens and pencils.

FAQs: Fineliner, felt-tip pens & markers

Any questions regarding fineliner, felt-tip pens and markers.

FAQs: Further Products

Here you can find out more about ballpoint pens, mechanical pencils, fountain pens, uni-ball, crayons and ink.