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Visitor Centre and Shop

With a total of 800 square meters, the visitor centre is the starting point for experiencing the brand and the company's history. The interior design not only reflects the industrial Art Nouveau charm of the early 20th century, it also allows visitors to immerse themselves in the colourful world of Faber-Castell: a rainbow crayon ceiling consisting of approx. 32,400 individual colour pencil guides guests to the flagship store, which at 200 square metres is twice the size of the former shop at the castle. There, the entire product range for writing, drawing and creative design as well as the exclusive assortment of the Graf von Faber-Castell Collection is presented. In addition, the wines from the famous Castell estates are offered. Drawing tables invite young and old to try out the artist's products and writing instruments.

Opening Hours of Visitor Centre and Flagship Store:
Monday to Friday from 10.00 a.m. to 5.00 p.m. with attractive discounts at the shop for visitors of “Faber-Castell Experience”.

Contact Information

Faber-Castell Experience 
Nürnberger Straße 2 
90546 Stein


Contact our service telefone: +49 (0) 911 – 881 991 08.
Mondays 10:00-12:00 a.m., Wednesday 02:00-04:00 p.m. and Thursday 02:00-04:00 p.m..
Guests with a booked tour also receive attractive discounts in the store at the castle!

You can also reach us via email: experience@faber-castell.com or by phone via: +49 15201604166.

Book your tour!